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Novotel Birmingham Airport Terminal Building - Nec Bickenhill, Bickenhill
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Key details
About the Hotel
Birmingham Airport,
Bickenhill,
United Kingdom,
B26 3AW,
West Midlands
The Novotel Birmingham Airport Hotel is situated within the terminals, making it the closest 4-star hotel to Birmingham Airport. This mid-scale hotel caters to both leisure and business travelers with a full-service offering. It features a contemporary design and includes various amenities suitable for families and business conferences. The hotel’s strategic location provides easy access to the National Exhibition Centre and local attractions.
Location
Located just a 2-minute walk from Birmingham Airport's free SkyRail service, the hotel ensures convenient travel for guests. The nearby National Exhibition Centre and LG Arena enhance its appeal for visitors attending events. Notable attractions, including St Edburgha's Church and Genting International Casino, are within a short distance from the hotel.
Rooms
The hotel comprises 195 spacious air-conditioned rooms designed for comfort. Each room includes a flat-screen TV, soundproofing, and a seating area with a cozy sofa bed to accommodate families. Guests can expect modern conveniences such as minibars, laptop-compatible safes, and complimentary WiFi. Private bathrooms are equipped with rain showerheads and offer complimentary toiletries.
Eat & Drink
Elements Restaurant serves a fine selection of European cuisine in a contemporary setting. The Grill Restaurant offers a relaxing atmosphere with a focus on grill dishes. The Elements Bar provides an informal space for light snacks and beverages, featuring large-screen TVs and lounge seating for guests to unwind.
Leisure & Business
Business travelers can utilize six conference rooms that accommodate meetings of 4 to 20 people. The hotel also has a fitness center available for guest use. Additionally, amenities include 24-hour reception, express check-in and checkout, and dry cleaning services. Wireless internet is accessible throughout the hotel.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
The room was impressively spacious and impeccably clean, providing a relaxing environment for my stay.view full review
High-Definition TV
The large, high-definition television brought my favorite documentaries to life with stunning detail, making my stay even more enjoyable.view full review
Great Kitchenette
The kitchenette was well-equipped with tea, coffee, and complimentary canned water, adding a nice touch to our stay.view full review
Well-Designed Bathroom
The bathroom was thoughtfully designed with a separate toilet, bath, and sink, along with free toiletries that enhanced our comfort.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Birmingham Airport,
Bickenhill,
United Kingdom,
B26 3AW,
West Midlands
Map view
street view
Birmingham Airport,
Bickenhill,
United Kingdom,
B26 3AW,
West Midlands
City landmarks
Events
National Exhibition Centre
1.8
mi
Museums
The National Motorcycle Museum
2.4
mi
Events
Resorts World Arena
1.5
mi
Shopping Area
Resorts World Birmingham
2.3
mi
Parks
Elmdon Park
1.4
mi
Genting Arena
1.5
mi
Elmdon Church
1.5
mi
21 Bickenhill Ln
Birmingham Airport Viewing Area
2500 ft
Take Off
2300 ft
LG Arena
3000 ft
Perimeter Rd
National Exhibition Centre Genting Arena
3000 ft
Birmingham NEC
3300 ft
Events
NEC Hall 9
3400 ft
Pendigo Lake
3500 ft
Casinos
Genting Casino
3700 ft
Crufts Dog Show
3700 ft
Cineworld
3700 ft
Church Of Saint Peter
5200 ft
St Leonards
1.0
mi
Church
St Peter's Church
5300 ft
Birmingham Business Park
1.2
mi
Casinos
Genting International Casino
2.2
mi
Marston Green Baptist Church
1.1
mi
Church
Parish Church of St Giles
2.0
mi
1994 Centenary Clock
1.2
mi
Pendigo Way Resorts World Birmingham
The Vox Conference Centre
2.3
mi
Golf Course
Hatchford Brook Golf Course
1.3
mi
Farm
Middle England Farm Alpacas
1.7
mi
Coventry Road Bickenhill
National Conference Centre
2.3
mi
Nearby
ICC Mall
1000 ft
Restaurants
J D Wetherspoons Birmingham Airport
1900 ft
Birmingham Airport Departure Lounge
Fogg's Restaurant
900 ft
Ambassador Road
Elements
1400 ft
Novotel Birmingham airport
The Factory Bar and Kitchen
1400 ft
Birmingham Airport Departure Terminal 1
All Bar One Airside
2700 ft
South Lounge Terminal 2
The Meriden Bar & Restaurant
1900 ft
Birmingham Airport
Yates - Birmingham Airport
3300 ft
Birmingham Airport
TGI Fridays
2.1
mi
Unit Resorts World Birmingham 01 Pendigo Way Resorts World
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean
Comfortable
Inconvenient layout
Lack of communication
7.2/10
Very good
Rooms
7.1
Location
8.5
Service
7.1
Dining
6.2
Guest reviews
7.2/10
based on 18 review
4/5
based on 3405 review
8.1
8.1/10based on 4419 review
#77 of 129 hotels in Birmingham based on Tripadvisor
Amanda
United Kingdom,
April
2024
6.6/10
The hotel offers spacious and clean rooms at a great airport rate, although they need an upgrade. The service is hit or miss, but the location, especially for airport needs, is a major draw. Dining is affected by current conditions. Overall, it's a convenient stay for airport and NEC visits.
Rooms
7.0
The rooms are spacious and clean but in need of an upgrade. Some maintenance issues like non-working plugs and difficult-to-close windows.
Service
6.0
Service levels vary, with some staff not as helpful, but overall they do their jobs. Some confusion during check-in.
Location
9.0
The biggest attraction is the hotel's proximity to the airport, perfect for early flights. Just a few steps to the terminal.
Dining
5.0
Dining experiences are impacted by current restrictions, making it a bit of a challenge.
Facilities
6.0
Facilities are average, and the hotel may benefit from some updates to modernize its offerings.
Jack
United Kingdom,
April
2024
7.4/10
The hotel has recently been renovated to a high standard, offering clean and comfortable rooms. The staff, while some were not as friendly, others were extremely helpful. The location is perfect for airport convenience, but the dining experience had some issues. Overall, a good value for the money.
Rooms
8.0
The rooms were clean, well-kept, and at a good temperature.
Service
7.0
While some staff members were unfriendly, others were nice and helpful.
Location
9.0
The hotel's proximity to the airport and transportation links is perfect for travelers.
Dining
6.0
The dining experience had some shortcomings, like running out of breakfast items.
Facilities
7.0
The hotel offers convenient facilities, although some areas need improvement.
Edward
United Kingdom,
March
2024
8.2/10
My stay at the hotel was a mix of great experiences and a few disappointments. The rooms were exceptionally clean, with good toiletries and lovely soft towels. However, the early morning traffic noise when the sofa bed was used was a bit of a downside, especially considering the price. The staff at the bar were super friendly and very pleasant throughout the evening.
Rooms
8.0
The room was exceptionally clean with good toiletries and lovely soft towels.
Service
9.0
The staff were brilliant, very interactive with the children, and they allocated us a refurbished room which was lovely.
Location
9.0
The location was perfect for our early morning flight, just across the road from departures and very close to the train station. It was convenient for accessing the Birmingham airport and NEC.
Dining
7.0
The dining experience was good overall, but it was a bit disappointing when the sofa bed was utilized due to the noise, especially considering the price.
Facilities
8.0
The hotel had all the necessary facilities and amenities for a comfortable stay.
Ken
United Kingdom,
March
2024
6.8/10
The hotel is conveniently situated for early flights, opposite the terminal, making it a great choice. The room was modern but lacked proper temperature control, impacting sleep quality. Some service issues were noted, but overall satisfactory.
Rooms
7.0
The room had a modern feel but lacked temperature control, affecting sleep quality.
Service
6.0
Service had some issues, such as not refunding parking fees, but overall decent.
Location
9.0
Fantastic location for early flights, right opposite the terminal.
Dining
5.0
Dining options were below expectations for the price; better breakfast choices elsewhere.
Facilities
7.0
Facilities were sufficient but nothing extraordinary.
Edward
United States of America,
March
2024
7.0/10
Staying at the hotel was a mix of comfort and frustration. While my newly refurbished room was beautifully decorated and cozy, the lack of a bathtub was disappointing, especially after a long flight. Despite the annoying mix-up with the room type, the convenient location near the airport made my stay more manageable.
Rooms
7.0
My newly refurbished room was nicely decorated and comfortable, but it didn't have a bathtub as requested, causing some disappointment.
Service
6.0
The service was a bit of a hit or miss. Some staff members, like the kitchen and reception staff, were excellent in addressing my needs, while others were found chatting instead of assisting.
Location
8.0
The hotel's location couldn't have been more convenient for airport access, making the stay hassle-free. However, the need for new pillows was a minor issue in an otherwise fine room setup.
Dining
6.0
The dining experience was average overall. The hotel's restaurant offered a decent menu, but the high price for breakfast was a downside.
Facilities
8.0
The hotel's facilities were satisfactory, with no significant issues reported by guests.
David
United States of America,
March
2024
7.8/10
The hotel is conveniently located across from the airport terminal building, ideal for a restful night before an early flight. The rooms are to a high standard but can feel cramped with unnecessary additional beds and lack of air conditioning. The service provided is exceptionally friendly. The dining experience is reasonable but lacks variety in breakfast options.
Rooms
7.0
The rooms are to a high standard but can feel cramped with additional beds and lack of air conditioning.
Service
9.0
The staff who helped us in the morning were amazingly friendly and provided a really good experience.
Location
8.0
The hotel's location directly across from the airport terminal building is incredibly convenient for travelers.
Dining
7.0
The dining experience in the restaurant is up to a decent enough breakfast standard.
Facilities
8.0
The facilities are reasonably close to Birmingham International Rail Station and the airport site, making it convenient for travelers.
Greg
United States of America,
February
2024
7.4/10
Upon arrival, we found the rooms already occupied, which was a bit frustrating. However, the rooms, although a bit expensive for what they are, were adequately furnished, quiet, and comfortable. The bathroom and shower were of a good standard. The service was pleasant overall, with friendly staff who made an effort to ensure our comfort. The location was very convenient for us, especially for an onward early flight the next morning. The dining experience had its ups and downs, with a decent English breakfast but some missing items. The facilities were sufficient for our needs, providing a comfortable stay.
Rooms
7.0
The rooms were adequately furnished, quiet, and comfortable.
Service
8.0
The staff were really friendly and attentive to our needs.
Location
9.0
The location was perfect for our early flight, making our departure hassle-free.
Dining
6.0
The dining experience had some ups and downs with a decent English breakfast but missing items.
Facilities
7.0
The facilities provided what we needed for a comfortable stay.
Anthony
United Kingdom,
January
2024
7.6/10
Opposite the airport terminal, the hotel's lobby and bar area greeted us warmly, though the tired-looking rooms had a musty smell compared to other premier hotels. Service varied from unpleasant and rude to welcoming and accommodating.
Rooms
7.0
The rooms were tired-looking and had a fusty smell compared to the inviting lobby and bar area. The bath and shower were convenient but in need of refreshing.
Service
6.0
The service was a mix of unwelcoming attitudes and seamless organization, especially after a tiring flight delay. Receptionist was welcoming and accommodating to our needs.
Location
9.0
The location, right opposite the airport terminal, couldn't be more convenient for early flights. Staff efficiency and friendliness added to the positive experience.
Dining
8.0
The breakfast was great if you enjoy a full English but limited for continental options. The staff were welcoming, and the dining experience overall was positive.
Facilities
8.0
The hotel facilities were good, offering welcoming staff and a convenient location opposite the airport terminal.
Neville
United Kingdom,
January
2024
7.4/10
The hotel had rooms that were surprisingly quiet but needed some maintenance as some plugs weren't working and the window was hard to close. The bathroom layout was odd with an unnecessary extra door. The location was excellent being just steps away from the terminal, perfect for airport travelers.
Rooms
7.0
The rooms were surprisingly quiet but had maintenance issues like non-working plugs and a hard-to-close window.
Service
7.0
The staff were welcoming and attentive, offering us free drinks for my birthday. However, they were unhelpful in giving directions to the parking area.
Location
9.0
The hotel is conveniently located just steps away from the terminal, ideal for airport travelers.
Dining
6.0
The dining experience was average with slow replenishment of items, but the breakfast was good in the morning.
Facilities
8.0
The hotel had basic facilities and convenient parking at a discounted rate.
John
United States of America,
December
2023
8.2/10
My stay at the hotel was comfortable and enjoyable overall, with clean rooms and friendly staff. However, the dining experience left something to be desired due to limited options. The location was convenient, and the facilities were well-maintained.
Rooms
8.0
I found the rooms to be clean and comfortable, providing a good night's sleep.
Service
8.0
The staff was friendly and welcoming, making the check-in process smooth.
Location
9.0
The hotel's location was ideal for my needs and offered easy access to the airport.
Dining
7.0
The dining experience was satisfactory, although more variety in the menu would have been appreciated.
Facilities
9.0
The facilities were well-kept, and I particularly enjoyed relaxing in the bar area.
Jackson
United States of America,
December
2023
7.0/10
I had a bit of a mixed experience at this hotel. While the rooms felt a bit outdated and could use some renovating, the cleanliness was top-notch. The service was friendly and caring, but the wait times at reception were a downside. The location was superb, especially for those needing quick access to the airport. The dining options were decent but could use some improvement in the quality and variety of food.
Rooms
6.0
The rooms felt like a trip back to the '60s but were super clean.
Service
7.0
The staff were friendly and caring, but the queue at reception was a bit long.
Location
9.0
The hotel's proximity to the airport is unbeatable, making it ideal for early flights.
Dining
6.0
The dining experience was average. There were some good options, but the quality was inconsistent.
Facilities
The facilities were decent, but there is room for improvement.
Peter
United Kingdom,
December
2023
7.0/10
The hotel's location next to the airport made it convenient for our early flight, but the lack of prompt service and room discrepancies were a letdown. The dining experience, although with limited options, was satisfactory. The overall value for money was reasonable, considering the proximity to transportation hubs.
Rooms
7.0
The room had a convenient location near the stairs and lift, but the slippery shower tray was a safety concern. Requesting bedding took longer than expected.
Service
6.0
The staff were friendly, but there were delays in fulfilling requests. The unexpected lack of beer and subpar food was disappointing.
Location
8.0
Being right next to the airport was convenient for our early flight, with easy access to transportation options. However, miscommunication about room amenities was frustrating.
Dining
7.0
Facilities
7.0
The hotel had basic facilities, but nothing extraordinary was offered.
John
United Kingdom,
September
2023
7.0/10
My stay at the hotel was a bit of a mixed bag. The rooms were clean and comfortable, with some minor issues like a cramped entryway and no special benefits as a member. The service was exceptional, especially in accommodating dietary needs, but the location didn't meet all my expectations. The dining experience was decent, although there were some areas for improvement. Overall, it was an average stay with some highlights and drawbacks.
Rooms
7.0
The room I stayed in was average, clean, and comfortable. There were amenities like a kettle, tea, coffee, and milk available. However, the layout with a small cubicle to access the room and beds was a bit inconvenient.
Service
9.0
The service provided was comfortable and impressive, particularly in catering to dietary needs. The staff was clean and very efficient.
Location
6.0
The hotel's location was near the airport, making it convenient for arrivals and departures. However, the communication regarding room preferences was lacking, which impacted the overall experience.
Dining
7.0
The dining experience was satisfactory with the food being tasty, especially breakfast. However, there were some issues with temperature and freshness at specific times.
Facilities
6.0
The hotel facilities were average, offering standard services like room service, dry cleaning, and housekeeping.
Clean
Inconvenient layout
Anna
United Kingdom,
September
2023
6.0/10
Despite a few setbacks, my stay at the hotel was satisfactory. The location was convenient for my early morning flight and the proximity to the airport was great. The service, although a bit inconsistent, had some helpful staff members. The dining experience was average, and the facilities were decent overall.
Rooms
6.0
The rooms were a bit of a letdown considering the price. It was evident they hadn't been used for a while and lacked air conditioning, which was crucial for comfort during hot days. Not being able to open the windows due to noise from passing planes was a drawback.
Service
5.0
The service was a mixed bag. Some staff members were incredibly rude, giving the impression that we were not welcome. However, others, like the bar staff and some receptionists, were helpful when needed.
Location
8.0
The hotel's location next to the airport was perfect for my early flight. Despite some hiccups in room allocation and bathtub requests, being so close to the airport, railway station, and NEC was beneficial.
Dining
5.0
The dining experience was mediocre. The buffet area was not adequately restocked, and the service was lacking. Starting late and the somewhat slow service impacted the overall experience.
Facilities
6.0
The facilities were average. Nothing particularly outstanding, but they served their purpose adequately.
Carl
United Kingdom,
June
2023
7.0/10
I booked this hotel for an overnight stay before my early morning flight. The room had a pull-out bed and everything needed for a stopover, very modern and clean. The service was mixed with a helpful receptionist but some issues with the dining experience. The location was incredibly convenient, just a minute's walk to/from departures and arrivals at Birmingham International Airport.
Rooms
8.0
The room was good, with all the necessary amenities for a comfortable stay.
Service
7.0
The receptionist was very helpful and accommodating.
Location
9.0
The location is everything - just a minute's walk to the airport terminals, perfect for early flights.
Dining
5.0
The dining experience had some shortcomings with slow replenishment and cleanliness issues.
Facilities
6.0
The hotel offers basic facilities but nothing extraordinary.